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The integration from GrowthDot plugs into Zendesk Support and can be used to create product tutorials and introductions for customers.
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The Dialpad integration is free to download on the Zendesk Marketplace.ĭescription: Video Reply is an application that helps users record video messages and use them inside service tickets instead of traditional text.
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Its integration with Zendesk Support’s ticketing system -available with Zendesk Talk – Partner Edition for Dialpad Pro and Enterprise customers -allows users to place calls directly from the Zendesk platform and automatically turn calls or voicemails into tickets. The Zoho CRM integration is free to download on the Zendesk Marketplace.ĭescription: Dialpad is a business phone system that uses AI technology to equip users with unlimited text and team messaging tools and one-click meetings. The integration is built to help users maintain hassle-free knowledge transfers between their company’s departments. Companies can integrate their Zoho CRM and Zendesk accounts to provide their sales and support teams with contact, lead, and prospect details from Zoho CRM’s database.
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The ClickUp integration is free to download on the Zendesk Marketplace.ĭescription: Zoho is a multinational company specializing in software development, cloud computing, and web-based business tools. Features include linking tickets to specific tasks, creating new tasks from data in ClickUp, and developing 2-way links. The company offers an integration tool for Zendesk’s ticketing system designed to help support teams increase productivity and stay on top of their tickets and tasks. The ActiveCampaign integration is free to download on the Zendesk Marketplace.ĭescription: ClickUp is a task and project management application designed to help teams of all sizes plan, organize, and collaborate from a single, customizable app.
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With its Zendesk Support integration, customers can continuously update and create new deals with information based on the various actions a prospect takes when interacting with sales and service reps. The Pipedrive integration is free to download on the Zendesk Marketplace.ĭescription: ActiveCampaign provides companies of all sizes with a customer experience automation platform (CXA) designed to help automate and customize marketing efforts. The integration also allows users to access Pipedrive customers’ information from the Zendesk platform and vice versa, effectively eliminating the need to switch between the two applications. The two solutions can help a company’s sales and support representatives track and prioritize customer support interactions. The Best Zendesk Integrations and Appsĭescription: Pipedrive is a sales CRM and pipeline management system that offers an integration tool with Zendesk’s Ticketing System. Learn more about the CRM and Help Desk capabilities available with Zendesk. These tools will expand Zendesk’s native functionalities and come from one of Zendesk’s partners or the company itself. With that in mind, the editors at Solutions Review have compiled the following list of the best Zendesk integrations and apps. However, even the best solutions can’t meet any business need under the sun, which is where the value of integrations comes into play. With its sales automation software, pipeline visualization, lead management, mobile access, and reporting capabilities, Zendesk provides clients with a flexible CRM and Service platform that can be configured to meet the needs of various industries worldwide. Zendesk is one of the leading platforms for sales, marketing, and customer service teams.
We may make a small commission from products purchased through this resource. Solutions Review participates in affiliate programs. The editors at Solutions Review have compiled the following list to spotlight some of the best Zendesk integrations and apps to work with if you want to expand the Zendesk platform.
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